At United Zion Retirement Community, leadership means more than managing daily operations. Our team guides every part of life at United Zion, from residential living and personal care to skilled nursing and rehabilitation. Each director brings focused expertise to their department while working together toward one shared mission.
Our Leadership Team

Sue Verdegem
President and CEO

Matt Musser
Chief Financial Officer

Tina Cressman
Director of Residential Living

Holly Groff
Director of Human Resources

Mitch Bashore
Director of Marketing & Community Outreach

Jessica Faus
Director of Admissions and Medical Records

Zach Souders
Director of Life Enrichment

Wendy Mast
Director of Social Services

Janet Henry-Isaac
Director of Nursing

Kat Diaz
Director of Environmental Services

Chris Aguillard
Director of Culinary

Esther Keyser
Director of Development

Miranda Troyer
Director of Personal Care

Raymond Elmore
Director of Facilities

Ellen Haupt
Nursing Home Administrator
Leadership at United Zion Means Accessibility.
Our team partners with residents, families, and team members to understand their needs and provide thoughtful, compassionate care.
