At United Zion Retirement Community, leadership means more than managing daily operations. Our team guides every part of life at United Zion, from independent living and personal care to skilled nursing and rehabilitation. Each director brings focused expertise to their department while working together toward one shared mission.
Rooted in Christian principles, the United Zion leadership team upholds the values that define the senior living community in Lititz, PA. Respect, integrity, community, stewardship, compassion, and excellence shape every decision here. These values guide how residents, staff, and families are treated.
Our Leadership Team
As a retirement community in Lititz, PA, United Zion has served the area for over a century. Our directors oversee nursing, admissions, social services, culinary, and facilities, ensuring coordinated care at every stage of life.
Sue Verdegem
President and CEO
Matt Musser
Chief Financial Officer
Tina Cressman
Director of Residential Living
Holly Groff
Director of Human Resources
Mitch Bashore
Director of Marketing & Community Outreach
Jessica Faus
Director of Admissions and Medical Records
Zach Souders
Director of Life Enrichment
Wendy Mast
Director of Social Services
Janet Henry-Isaac
Director of Nursing
Kat Diaz
Director of Environmental Services
Chris Aguillard
Director of Culinary
Esther Keyser
Director of Development
Miranda Troyer
Director of Personal Care
Raymond Elmore
Director of Facilities
Ellen Haupt
Nursing Home Administrator
Leadership at United Zion Means Accessibility.
Our team works closely with residents, families, and staff to understand needs and respond with genuine care.
As our organization continues to grow, this team remains committed to guiding United Zion with the same dedication that has shaped it since 1978.